Bee-Online

Real time, real fast, real easy! Bee-Online can provide you with instant access to your personal finances with the latest in Internet account access technology.

Forgot to transfer money to your checking account? Need to verify an account balance? Wondering if you made your loan payment? Save yourself a trip to the branch -- the answers are available at your fingertips 24-hours-a-day!

• All transactions in real time
• One easy-to-use password
• Histories for all accounts, including loans
• Download of account information into all current versions of Quicken or Microsoft Money

Click here to read our Internet Account Agreement

Frequently Asked Questions:

I cannot access my account! Where should I start?

• Call your Beehive branch for your member number and password.
• Password Incorrect: Please call your Beehive branch and we will establish a new password for you.
• Account Inactive: Happens as a security measure when a user makes more than 5 attempts to login with an improper password. Call us at 801-484-8811 or 1-800-658-8588 and we will reactivate your account.
• Netscape Settings: Must allow for cookies: Edit - Preferences - Advanced - Click on Accept Cookies - OK. Also Java needs to be enabled: Edit - Preferences - Advanced - click on Enable Java, Enable Javascript, Enable Style Sheets.
• Internet Explorer Settings: Must enable cookies: Tools - Internet Options - Security - Custom level - Cookies - Click on Enable Cookies (both kinds). Also Java needs to be enabled: Cookies Tools - Internet Options - Security - Custom level - Microsoft VM - Java Permissions click on Low, Medium, or High (anything except disabled).

Yes. You can export a QIF format file that can be imported into both MS Money and Quicken. To do so, go to "Account Summary" and click on "Export", select a "Source Account" and date range. Choose the format you want to import into. Then import it into your financial software.

Can I change my password?

Yes. Go to "User Options" then "Change Password", input your old password along with your new desired one in both places.

What if I think somebody else knows my password?

Notify Beehive at once if you believe another person has improperly obtained your Internet password. Also notify us if someone has transferred (or you think someone may transfer) money from your account without your permission, or if you suspect any fraudulent activity on your account. To notify us, call 801-484-8811 or 1-800-658-8588 during business hours.

Yes. Under "Account Access," click on "Account Transfers." If your loan account is not listed, please call Beehive Credit Union (801-484-8811 or 1-800-658-8588).

Is there a fee for using Bee-Online or Bill Pay?

Bee-Online Internet account access and Bill Pay are free. Please note that you will be charged a $30 fee for each attempted Bill Pay transaction that is returned for non-sufficient funds (NSF).

Why do I need to allow 10 days for my Bill Pay transaction?

In order to provide sufficient time for payments to be received by your vendor, the transaction date entered for each payment must be at least 10 business days prior to the date your payment is due. Beehive Credit Union will not be responsible for any loss you may incur as a consequence of late payment if your actual transaction date is not at least 10 business days prior to the due date for your payment.

Change Time Out is found in "User Options" - It is the amount of time you can remain inactive before being automatically logged out of Bee-Online. For your own security, keep this time setting as short as possible.

Once logged into my account, how do I log off?

To log off of your account, please use the "Exit" button. This will expire all cookies that were set in your session. Do not use the Back key or close your browser.

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